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Patio Shades Dallasby EX Design Group

Care and maintenance

Protect Your Investment

Always follow the product-specific written instructions supplied with your system. These general reminders support—not replace—manufacturer guidance.

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Routine care

Clean gently and stop when something feels wrong.

Tracks and guides

Remove loose debris with a soft brush or vacuum. Use mild soap and water when allowed. Avoid petroleum products, WD-40 and unapproved oils.

Mesh and shade fabric

Use mild soap, water and light pressure. Avoid harsh solvents, abrasive tools and high-pressure washing.

Clear panels

Use soft tools and a neutral detergent approved for the material. Avoid dry wiping gritty dirt.

Cold weather

Around freezing conditions, make sure tracks, panels and fabric are free of ice before operation. Do not force a system that resists movement.

Manual override

Use the supplied procedure and stop at travel limits. Never force the crank or continue after unusual resistance.

Professional review

Schedule service for unusual noise, uneven travel, damaged material, loose hardware or repeated interruptions.

Warranty reminder

The written documents control.

For motorized patio screen and shade projects, EX Design Group shade components are guaranteed against manufacturing defects for five years from the date of purchase. Fabric and motor warranties are provided by their manufacturers and vary by manufacturer and product. Labor and freight are not covered under the warranty. Damage from acts of nature—including hurricanes, wind, snow, rain and other severe weather—is not covered. STAX and other manufacturer-specific products may have separate written warranty terms; the applicable proposal and manufacturer documents control.

Privacy

Information submitted through this website, by phone, text or email is used only to respond to the inquiry, prepare estimates, schedule appointments and provide requested services. We do not sell customer contact information. This page does not publish a street address because EX Design Group is a service-area business serving customers at their DFW properties.

Warranty

For EX Design Group motorized patio screen and shade projects: EX Design Group shade components are guaranteed against manufacturing defects for five years from the date of purchase. Fabric and motor warranties are provided by their manufacturers and vary by manufacturer and product. Labor and freight are not covered under the warranty. Damage from acts of nature—including hurricanes, wind, snow, rain and other severe weather—is not covered. STAX and other manufacturer-specific products may have separate written warranty terms; the applicable proposal and manufacturer documents control.

Custom-order notice

Website content is general planning information. Photos and videos are representative. Configuration, performance, price and lead time depend on site conditions and product selection. A photo-based estimate is preliminary; final measurements, scope, price, electrical requirements and terms appear only in the written proposal or contract.

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